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Collections

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Our approach to debt collection is to give the debtor ample opportunities to resolve the account, whether by making payments in full or through an installment plan. Each debtor is treated with the utmost respect while still being persistent using our call campaigns to collect on your past due debts.

 

SBSS can create a late payment policy and send it to your customers so they know the consequences of delayed payment or nonpayment.  We recommend being as flexible as possible when handling tardy invoices. For example, give the customer a grace period rather than exercising harshness if payment is only a day late.

We can establish stages that show what will happen when late payments hit a certain time frame. For example, if you invoice during the first week of the month, you can require payment by the 15th of the month. If payment is not received by then, say that you will send a reminder.

Late and unpaid bills can hurt your cash flow.